Works if your register is down
Orders still reach your counter screen, and Lily tells the caller she's updating the register.
All features
Launching with our first pilot restaurants
Reliable by design
The phone keeps working, even when other things don't.
Lily and your counter screen don't depend on your register being online. If something fails, the order is still placed, and your team is told.
What you get
Silence handled politely
If a caller goes quiet, Lily checks they are still there, and ends the call politely if not.
Dropped calls flagged
If a caller hangs up with items in the cart, your team is told. Nothing is charged or sent to the kitchen.
A record of every order
We keep what the caller said and what the kitchen was given, so any dispute can be settled.
How it works
- 1
Every call is watched for problems.
- 2
Problems send an alert to us.
- 3
Your team is told when it matters.
- 4
Orders are never lost.
Questions owners ask
Do you record calls?
We keep a written transcript of each order for disputes.
Want to hear it with your own menu?
Call our demo line, or leave your details and we will call you to set up a test with your real dishes.
Request a menu test☎
Phone ordering
Lily answers your phone and takes the whole order.